Syllabus
Lesson 1- Introduction
- What is Quality?
Why is Quality Control important?
Quality regulations
Best practices
Lesson 2- Quality Control Program Fundamentals
- Voice of the Customer
Variables
Inspection
Measurement
Documentation
Control
Worker empowerment
Challenges
Lesson 3- Evaluating Quality through Statistics
- Calculating Mean & Standard Deviation
Calculating Ranges
Calculating Confidence Intervals
Lesson 4- Evaluating Quality through Graphs
- Control Charts
Cause and Effect diagram
Histogram
Lesson 5- Quality Control Techniques
- Six Sigma
Total Quality Management (TQM)
Lean
Lesson 6 - Applications / Case Studies |
